Terms and Conditions

CANCELLATION FEE: The full amount will be charged if the driving lesson is cancelled by the student 24 hours before the booking. Cancellations will be monitored and, if considered to be repeated cancellations, then future lessons may be cancelled and offered to other students on the waiting list.

No shows/Late to lesson: I will be waiting 15 minutes into the lesson for you to arrive. After that, I will be leaving, and the lesson will be cancelled, and your lesson money will be lost. I am not responsible for late arrivals on your behalf. I would not be 15 minutes late to your lesson out of respect, so I will not accept the same.

INSURANCE: All fees include pupil cover whilst driving the school vehicle, (provided the pupil is licensed to drive), and is accompanied by, or under the direction of, a Driving Standards Agency A.D.I or P.D.I. (Car). A fee will be applied for use of the car for the driving test.
FEES: All hourly driving lessons are subject to a minimum 1 working day (24 hours) notice for any cancellations. The School, Drive with L, retains the right to charge a full tuition fee if the above notice is not given.
PAYMENTS: We accept payment by either Cash, Bank Transfer or Online Payment app. Pre-payment lessons are accepted on the understanding no refunds will be given.

i) Payments MUST be made at least 48 hours before the lesson starts, unless discussed prior. If you want to pay cash, you can do it on the day.

ii) If payment has not been made prior to cancellation then this charge will be added to the next lesson invoice and must be paid before future lessons take place.

iii) If you terminate your block booking lessons before using the full block, you will be charged at the non-block rate for each lesson you’ve had, resulting in a partial refund.

iiii) I would also like lesson payments to be made no less than 48 hours before each lesson unless agreed otherwise. If this does not take place, then there is a chance that the lesson will be cancelled by myself as I should not have to chase payment.
APPOINTMENTS:

i) While every care will be taken to ensure Pupils receive training at the requested time, all bookings are made on the understanding that DRIVE WITH L is not responsible for the postponement of training due to traffic conditions, adverse weather conditions, mechanical breakdown of equipment or any other cause outside of our control.

ii) If in the view of the instructor, the pupil is unfit to carry out the lesson safely, due to self-induced circumstances (e.g. Alcohol, Drugs, Just Wake up) a cancellation charge will apply.

iii) Occasionally there may be bookable gaps in my diary which your Total Drive app will notify you of. You can book these gaps through the app on a first come, first served basis.
BOOKS AND TRAINING MATERIAL: All question papers, handouts, books, C.D. ROMs and relevant materials remain the property of the Driving School. (If not returned on request a fee will be charged).
THE DRIVING TEST: The school reserves the right to withhold the training vehicle, if in the instructor’s opinion, the pupil does not reach the required standard. The school cannot be held responsible for Test Appointments being postponed or cancelled by the Driving Standards Agency. Furthermore, we are not responsible for any failure of light bulbs etc. during the Practical test. All bulbs/lights etc. will be checked at the test centre prior to the test, with the candidate. A fee of £50 will be charged if we book or alter your driving test on your behalf. If we book a practical test on a pupil’s behalf and do not receive payment, the test can be cancelled by us at any time.
PERSONAL PROPERTY: The school accepts no liability for personal property that is left in any training vehicle.
MOBILE PHONES: All pupils should ensure that these are switched off, prior to entering the tuition vehicle, for safety reasons. Due to recent changes in the law, your instructor will not use a mobile phone whilst the vehicle is moving on a driving lesson.
WEATHER: The school has the right to charge the full tuition fee / test fee if lessons / tests are cancelled due to adverse weather conditions.

PRIVACY STATEMENT: We believe that your privacy is important.
Intensive courses must start within 2 weeks of purchase

i) Once a deposit / full payment has been received then you the pupil have agreed to our terms and conditions, the pupil has a period of 2 months to complete the course from the date of deposit / full payment is purchased, should we not hear from the pupil for a period of 3 months (e.g. if you have lost interest, decided not to go ahead with the course, the course is not for you, changed your mind about learning to drive with us, etc…..) then the deposit / full payment is forfeited and any test fees lost, Cooling off period: Once a course deposit or full payment is paid, you the pupil have agreed to Drive with L Driving School terms and conditions, you have a period of 14 days from the day after the payment date in which you are entitled to request a refund, however, you waive the right to the 14-day cooling-off period if you have booked a course to start within this period, meaning that lessons will be arranged within this period and tests that need booking will also likely to be in this period. You have the choice to book for a later date to give yourself 14 days to think about it, but if you choose to start within the next 14 days, you have entered the contract early which means we are entitled to refuse any refund. You have 14 days from first booking to request a refund, any time after 14 days becomes nonrefundable (if you start/book the course in before the 14-day cooling off period then the course payment becomes non-refundable).

Any refunds that are due will be refunded back on to the card where the payment was made from, no other ways of refunds will be processed.

Your personal information which we receive from our site is securely processed and used for our mutual business only. In addition to this, as laid down by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures relating to the storage and disclosure of information which you have given to us, to prevent unauthorised access. We never release or sell your details to any third party.